Contact us
Get in touch with the SBOM Observer team.
Get in touch with the SBOM Observer team for sales, partnerships, technical support, or any other inquiries.
Contact Information
Support & Technical Issues
Email: support@sbom.observer
For technical questions, bug reports, or deployment assistance.
Response time: Typically < 24 hours
Sales & Partnerships
Email: sales@sbom.observer
For inquiries about enterprise plans, custom deployments, or partnerships.
Quick Help
I need deployment help
- SaaS: Access your account and check our documentation
- On-Premise: See the installation guide
- Air-Gapped: See the configuration guide
I want to report a bug
Send details to support@sbom.observer including:
- What you were doing
- What went wrong
- Your deployment type (SaaS, on-premise, air-gapped)
I have a feature request
Share your ideas at support@sbom.observer or check the feedback page.
I have billing questions
Reach out to sales@sbom.observer for subscription or billing inquiries.
Other Resources
- FAQ - Frequently asked questions
- Share Feedback - Suggest improvements
- Documentation - Complete guides and references
For sensitive security issues, please contact support privately rather than disclosing publicly.