Support
Contact us
Get in touch with the SBOM Observer team.
Get in touch with the SBOM Observer team for sales, partnerships, technical support, or any other inquiries.
Contact Information
Support & Technical Issues
Email: support@sbom.observer
For technical questions, bug reports, or deployment assistance.
Response time: Typically < 24 hours
Sales & Partnerships
Email: sales@sbom.observer
For inquiries about enterprise plans, custom deployments, or partnerships.
Quick Help
I need deployment help
- SaaS: Access your account and check our documentation
- On-Premise: See the installation guide
- Air-Gapped: See the configuration guide
I want to report a bug
Send details to support@sbom.observer including:
- What you were doing
- What went wrong
- Your deployment type (SaaS, on-premise, air-gapped)
I have a feature request
Share your ideas at support@sbom.observer or check the feedback page.
I have billing questions
Reach out to sales@sbom.observer for subscription or billing inquiries.
Other Resources
- FAQ - Frequently asked questions
- Share Feedback - Suggest improvements
- Documentation - Complete guides and references
For sensitive security issues, please contact support privately rather than disclosing publicly.