SBOM Observer Docs logoSBOM Observer Docs

Upcoming Sub-processor: Crisp.chat

Notice of planned addition of Crisp.chat as a customer support sub-processor.


Crisp.chat will be added as an optional sub-processor for in-product support chat. When you enable support chat and reach out to us:

  • Crisp will process chat messages, IP address, and basic user info (name and email).
  • This change will take effect no earlier than Dec 23, 2025.
  • If you don't enable support chat, Crisp will not receive any data.

See the full list of current and upcoming sub-processors here: Sub-processors.

Crisp chat sub-processor notice

On this page

No Headings